Do you need help?

SIGN UP TO MELIA PRO

What type of user are you?

By clicking "continue" you accept the terms and conditions and the privacy policy.

Have you forgotten your password?

If you have forgotten the password that you used to register for MeliáPRO online, please provide your e-mail address. Ousecure systems will automatically generate a new random password for you and will send it to the e-mail address provided.

Have you forgotten the email you used?

If you have forgotten the email you used, please introduce your last name and MeliáRewards number.

If you have forgotten your MeliáRewards card number, please contact our customer service: 91 2764700 (from Spain) - (+34) 91 14 84 14 (from outside Spain)

We Call You For Free

WHAT DOES MELIÁ REWARDS OFFER YOU?

MeliáRewards is the loyalty programme from Meliá, which allows you to enjoy exclusive benefits, upgrades and discounts for your personal stays at more than 380 hotels of all the brands belonging to the Meliá group.

By belonging to MeliáRewards, you are rewarded for your work as a professional in the sector as well as your personal trips. It combines the best of both worlds allowing you to enjoy yourself like never before.

BELONGING MEANS ENTERING A WORLD OF BENEFITS, WHATEVER YOUR PROFILE

Choose your profile and discover all the advantages that MeliáRewards has to offer you. More than before, more than ever.

You can earn points for MICE room reservations via direct and indirect channels alike. Via direct channels, you will earn two MeliáRewards points for every € or $, and via indirect channels, one point for every € or

These are the key benefits you enjoy as a professional:

MORE VALUE

Exclusive prices

2000 welcome points

(for activating your MeliáRewards account online)

Birthday surprise

20% more MeliáRewards points

(each time you book a room with The Level, RedLevel, ME +, Family Concierge or Royal Service)

Free breakfast for your companion

(only applies to reservations with accommodation rate only)

Free Wi-Fi

Superior room guaranteed

(applies to online check or on arrival at the hotel according to availability)

Platinum For Life status with 10 consecutive years of MeliáRewards Platinum

MORE POSSIBILITIES

Obtaining and using points

During your stay in our hotels

In the services of our hotels

(the collection of points will vary according to hotel promotions)

In our own brand spas

With our collaborating companies

MORE TIME

Exclusive online pre-check-in

Priority access on arrival at the hotel with online pre-check-in

Priority access when you arrive at the hotel

Late check-out in holiday hotels until 2pm and 4pm in city hotels

(except when hotel is 100% full)

Access to VIP lounges in more than 900 airports with Priority Pass

Access to VIP areas at our brand hotels including Meliá Hotels & Resorts, Gran Meliá, ME by Meliá and Paradisus

You can earn points for MICE room reservations via direct and indirect channels alike. Via direct channels, you will earn two MeliáRewards points for every € or $, and via indirect channels, one point for every € or

These are the key benefits you enjoy as a professional:

MORE VALUE

Exclusive prices

2000 welcome points

(for activating your MeliáRewards account online)

Birthday surprise

20% more MeliáRewards points

(each time you book a room with The Level, RedLevel, ME +, Family Concierge or Royal Service)

Free breakfast for your companion

(only applies to reservations with accommodation rate only)

Free Wi-Fi

Superior room guaranteed

(applies to online check or on arrival at the hotel according to availability)

Platinum For Life status with 10 consecutive years of MeliáRewards Platinum

MORE POSSIBILITIES

Obtaining and using points

During your stay in our hotels

In the services of our hotels

(the collection of points will vary according to hotel promotions)

In our own brand spas

With our collaborating companies

MORE TIME

Exclusive online pre-check-in

Priority access on arrival at the hotel with online pre-check-in

Priority access when you arrive at the hotel

Late check-out in holiday hotels until 2pm and 4pm in city hotels

(except when hotel is 100% full)

Access to VIP lounges in more than 900 airports with Priority Pass

Access to VIP areas at our brand hotels including Meliá Hotels & Resorts, Gran Meliá, ME by Meliá and Paradisus

You can earn points both for individual reservations and for events, through direct and indirect channels. Via direct channels, you will receive two MeliáRewards points for every € or $, and via indirect channels, one point for every € or $.

These are the key benefits you enjoy as a professional:

MORE VALUE

Exclusive prices

2000 welcome points

(for activating your MeliáRewards account online)

Birthday surprise

20% more MeliáRewards points

(each time you book a room with The Level, RedLevel, ME +, Family Concierge or Royal Service)

Free breakfast for your companion

(only applies to reservations with accommodation rate only)

Free Wi-Fi

Superior room guaranteed

(applies to online check or on arrival at the hotel according to availability)

Platinum For Life status with 10 consecutive years of MeliáRewards Platinum

MORE POSSIBILITIES

Obtaining and using points

During your stay in our hotels

In the services of our hotels

(the collection of points will vary according to hotel promotions)

In our own brand spas

With our collaborating companies

MORE TIME

Exclusive online pre-check-in

Priority access on arrival at the hotel with online pre-check-in

Priority access when you arrive at the hotel

Late check-out in holiday hotels until 2pm and 4pm in city hotels

(except when hotel is 100% full)

Access to VIP lounges in more than 900 airports with Priority Pass

Access to VIP areas at our brand hotels including Meliá Hotels & Resorts, Gran Meliá, ME by Meliá and Paradisus

You can earn points for MICE room reservations via direct and indirect channels alike. Via direct channels, you will earn two MeliáRewards points for every € or $, and via indirect channels, one point for every € or

These are the key benefits you enjoy as a professional:

MORE VALUE

Exclusive prices

2000 welcome points

(for activating your MeliáRewards account online)

Birthday surprise

20% more MeliáRewards points

(each time you book a room with The Level, RedLevel, ME +, Family Concierge or Royal Service)

Free breakfast for your companion

(only applies to reservations with accommodation rate only)

Free Wi-Fi

Superior room guaranteed

(applies to online check or on arrival at the hotel according to availability)

Platinum For Life status with 10 consecutive years of MeliáRewards Platinum

MORE POSSIBILITIES

Obtaining and using points

During your stay in our hotels

In the services of our hotels

(the collection of points will vary according to hotel promotions)

In our own brand spas

With our collaborating companies

MORE TIME

Exclusive online pre-check-in

Priority access on arrival at the hotel with online pre-check-in

Priority access when you arrive at the hotel

Late check-out in holiday hotels until 2pm and 4pm in city hotels

(except when hotel is 100% full)

Access to VIP lounges in more than 900 airports with Priority Pass

Access to VIP areas at our brand hotels including Meliá Hotels & Resorts, Gran Meliá, ME by Meliá and Paradisus

BELONGING MEANS COLLECTING EXPERIENCES

BELONGING MEANS EARNING POINTS FOR YOUR WORK

All the reservations that you make from Meliá PRO resulting from your professional activities give you points. In addition, your personal stays will help you to collect points and acquire more benefits.

BELONGING MEANS EARNING POINTS FOR YOUR PERSONAL ACTIVITIES

You will be able to earn MeliáRewards points via your personal profile by booking stays at our hotels, at our restaurants and bars, at our spas, and with our more than 40 partner companies.

BELONGING MEANS THE CHOICE IS YOURS

You can enjoy using your MeliáRewards points for stays at our hotels, at our restaurants, bars and spas, with our partner companies and on the wide range of goods in the MeliáRewards Shopping catalogue.

You can also buy points, transfer them between programmes or between members or give them to whoever you like with one of our gift cards.