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If you have forgotten the password that you used to register for MeliáPRO online, please provide your e-mail address. Our secure systems will automatically generate a new random password for you and will send it to the e-mail address provided.

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If you have forgotten the email you used, please introduce your last name and MeliáRewards number.

If you have forgotten your MeliáRewards card number, please contact our customer service: 91 2764700 (from Spain) - (+34) 91 14 84 14 (from outside Spain)

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WHEN YOU COME BACK, TRUST YOUR TRIPS TO MELIÁ

When you come back, choose Meliá PRO.

FREE CANCELLATION: We maintain our current policy allowing 100% free cancellations up to 7 days before the arrival date.

INSTANT COMMISSIONS: Book all our rates at their net price. Your commission has already been discounted, so when you charge your client it goes directly to you.

STAY SAFE WITH MELIÁ PROGRAMME: Offer maximum peace of mind with the StaySafe With Melia programme certified by Bureau Veritas.

BONUS MELIÁ REWARDS POINTS: Via direct channels, you will receive two MeliáRewards points for every € or $.

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